Betterment has warned users to disregard a crypto promotional message shared on Friday, describing it as an unauthorized notification sent through a third-party system.
The incident got here to light after several users reported receiving a message that seemed to be promoting a limited-time cryptocurrency offer. Screenshots shared on Reddit showed the notification asking recipients to send as much as $10,000 price of Bitcoin (BTC) or Ether (ETH) to specific wallet addresses, with the promise that the funds can be “tripled” and returned inside hours.
The message, framed as an official promotion to rejoice Betterment's “best-performing 12 months,” largely reflected common crypto scam tactics, including time pressure, unusually high guaranteed returns, and direct wallet transfers. Some users said similar language also appeared in email messages.
Betterment rejects crypto promoting message
In a press release posted on X, Betterment confirmed that the message was not legitimate. The company said the notification was sent without authorization through a third-party system used for marketing and other customer communications.
“Please note that this is just not an actual offer and must be ignored,” Betterment wrote, adding that it apologizes for any confusion attributable to the message.
Betterment's response to X. Source: Betterment
Betterment is a US-based digital investment platform best often called a robo-advisor that mechanically builds and manages diversified portfolios using low-cost ETFs, money management and retirement accounts.
Although it is just not a crypto exchange, Betterment offers crypto investing as a linked product, allowing users to take a position in assets comparable to Bitcoin and Ethereum through the platform through an integrated crypto service.
Crypto phishing losses decreased by 83% in 2025
According to a report from Scam Sniffer, crypto phishing attacks related to wallet drainers fell sharply in 2025, with total losses falling to $83.85 million, an 83% decrease from nearly $494 million the previous 12 months. The variety of victims also fell to about 106,000, a 68% decline from a 12 months earlier, as overall market activity cooled.
However, phishing losses still followed crypto market cycles and peaked in periods of increased on-chain activity, particularly within the third quarter when Ethereum saw its sharpest increase and losses reached $31 million.
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